13 Questions Entrepreneurs Need To Ask Before Starting a Website

A website is often the first point of contact between a business and its potential customers. A well-planned website can be a powerful branding, marketing, and customer engagement tool.

It’s not just about having an online presence; it’s about creating a platform that effectively communicates your business values, products, and services.

Before building a website, entrepreneurs need to ask themselves some critical questions. These questions guide the development process, ensuring the website aligns with the business goals and giving entrepreneurs the confidence that they are on the right track.

1. What Are Your Business Goals?

First, determine what you want to achieve with your website. Are you looking to sell products, provide information, generate leads, or offer services? Your objectives will shape your site’s design, content, and functionality.

Website goals vary depending on the business’s objectives and can include:

  • E-commerce: Selling products or services online.
  • Lead Generation: Capturing potential customer information for follow-up.
  • Brand Awareness: Increasing visibility and recognition of the brand.
  • Customer Education: Providing information and resources to educate customers.
  • Community Building: Creating a space for users to interact and engage.
  • Customer Support: Offering support and assistance to current customers.
  • Content Distribution: Sharing articles, videos, and other content to engage and inform visitors.
  • Portfolio Display: Showcasing work or projects to attract clients or partners.

Ensure your website goals align with your overall business strategy. Combine features that attract and retain new customers, such as a user-friendly design and compelling content.

2. Who Is Your Target Audience?

Identify who you want to attract to your site. Consider demographics like age, gender, location, and interests. Tailoring your content and design to meet their needs and preferences increases the chances of converting visitors into customers.

According to Sytian Productions, web design Philippines, it’s important to understand what information your audience is looking for and what problems they are trying to solve. Create content that is relevant and valuable to them. A seamless user experience is key to keeping visitors engaged.

3. What Content Will Your Website Feature?

Content is the backbone of any website. Define the core content areas, such as product descriptions, blog posts, company information, and customer testimonials. Each piece should serve a specific purpose and contribute to achieving your business goals.

Develop a content strategy to keep your website dynamic and engaging. Plan, create, and manage content regularly. This will keep visitors interested and improve your search engine rankings. Make sure to work on the message that you want to convey.

4. How Will Your Website Be Structured?

An intuitive navigation system helps visitors find what they are looking for quickly. Organize your content into logical categories and create a clear menu structure. Consider using descriptive labels and including a search function.

Organize your content to enhance the user experience. Use headings and subheadings, strategically place images and videos, and use white space effectively to avoid clutter and guide the visitor’s eye to important elements.

5. What Design Style Will You Use?

Your website design should reflect your brand’s identity and values. This includes the choice of colors, fonts, and images. A cohesive visual style helps create a strong brand impression and makes your site more memorable.

Ensure your design elements enhance the user experience. Use legible fonts, ensure sufficient contrast, and optimize images for fast loading times. A visually appealing website should also be functional and easy to use.

6. What Features and Functionalities Are Essential?

List the essential features your site needs to function effectively. For example, an e-commerce site needs a shopping cart and payment gateway, while a blog needs a comment section and social sharing buttons. Prioritize these during development.

Consider advanced functionalities that might benefit your site, like chatbots, interactive elements, or personalized content recommendations. Evaluate their potential benefits carefully before deciding to implement them.

7. How Will Your Website Perform on Mobile Devices?

Ensure your site is mobile-responsive, adjusting its layout and design to fit different screen sizes. A mobile-responsive site provides a better user experience and can improve search engine rankings. Test your site on various devices to ensure it looks good and functions well on all of them.

Ensure your site is usable and performs well on mobile devices. This includes fast loading times, easy navigation, and close-enough clickable elements. Use tools like Google’s Mobile-Friendly Test to identify issues and make necessary adjustments.

8. What is Your Budget for Website Development?

Creating a website involves costs. Consider expenses for design, development, and ongoing maintenance. This might include hiring professionals, purchasing domain names and hosting services, and investing in marketing and SEO.

Manage costs without compromising quality. Use a website builder instead of hiring a developer, or choose shared hosting instead of a dedicated server. However, avoid cutting corners in critical areas that affect your site’s performance and user experience.

9. How Will You Drive Traffic to Your Website?

SEO is essential for driving organic traffic. Optimize your site’s content and structure to improve visibility on search engines. Use relevant keywords, ensure your site is easy to crawl and index, and create high-quality content.

Leverage social media and other marketing channels to drive traffic. Share your content on platforms like Facebook, Twitter, and LinkedIn. Engage with your audience and consider using paid advertising to reach a larger audience.

10. What Are Your Plans for Website Maintenance?

A website requires regular maintenance to stay relevant and secure. Plan for regular updates to content and software. Implement security measures to protect your site from threats like hacking and malware.

Have a plan for handling technical issues. This might include having a support team or using monitoring tools. Plan for regular content refreshes to keep your site interesting and up-to-date.

11. How Will You Measure Website Success?

Define key performance indicators (KPIs) to measure your website’s success. Common KPIs include website traffic, bounce rate, conversion rate, and average session duration. Tracking these metrics helps identify areas for improvement.

Analytics tools like Google Analytics are used to track performance and user behavior. This data helps you make informed decisions about changes and improvements to your site. Regularly review your analytics to identify trends and opportunities for growth.

12. What Legal Considerations Should You Address?

Ensure your site has a clear privacy policy and terms of service. These documents inform visitors about how their data is collected and used. Consider any other legal requirements that might apply, such as cookie consent or GDPR compliance.

Ensure your site is accessible to all users, including those with disabilities. To make your web content more accessible, follow guidelines like the Web Content Accessibility Guidelines (WCAG). Compliance helps reach a wider audience and demonstrates your commitment to inclusivity.

13. Who Will Manage Your Website Long-Term?

Decide who will manage your website long-term. In-house management gives you more control but requires resources and expertise. Outsourcing can save time and ensure experts manage your site. Consider your business’s needs and resources when making this decision.

If you manage your site in-house, ensure your team has the necessary training and resources. This might include training on your content management system (CMS), SEO best practices, and security measures. Providing your team with the right tools and knowledge ensures your site’s long-term success.

Conclusion

Plan for a smooth launch. Test your site thoroughly to ensure everything works as expected. Consider a soft launch to identify any issues before going live. Have a marketing plan to promote your site and attract visitors from day one.

A website should grow and evolve with your business. Regular updates and improvements are essential for keeping your site relevant and effective. Monitor performance, listen to user feedback, and make changes as needed to ensure your website supports your business goals and drives growth.